Privacy Policy – TipTip

Last Updated: September 27, 2025

TipTip ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we safeguard your data when you use our mobile application and related services.

• 1. Information We Collect
  Personal Information: Name, phone number (verified via SMS-OTP), profile picture, government ID, and linked bank account details.
  Transaction Data: Tips received, redeemed, and withdrawal history.
  Device Information: Device type, operating system, app version, and crash/analytics logs.
  Usage Data: Interactions within the app, support tickets, and feature usage.
• 2. How We Use Your Information
  To verify your account and identity (via OTP, ID, or biometrics).
  To process payments, withdrawals, and bank account linking.
  To display your balance, QR codes, and transaction history.
  To send notifications about transactions, updates, and support.
  To improve app performance, security, and support services.
• 3. Permissions We Request & Why
  - android.permission.INTERNET – Needed for all API requests, transactions, OTP verification, and secure connections.
  - android.permission.WAKE_LOCK – Ensures important notifications are delivered even if your device is idle.
  - com.google.android.c2dm.permission.RECEIVE – Required for Firebase Cloud Messaging.
  - android.permission.READ_MEDIA_IMAGES (Android 13+) – Allows you to upload and save images.
  - android.permission.WRITE_EXTERNAL_STORAGE (API <29) – Used on older Android versions.
  - Queries for https and tel: – Allow opening payment links and calling support directly.
• 4. Data Sharing
  We do not sell your personal data. We may share necessary information with payment providers, regulatory authorities, and third-party services (e.g., Firebase).
• 5. Data Security
  We use encryption (HTTPS/TLS) and secure storage for sensitive information such as IDs and bank details.
• 6. Your Rights
  You can access and update your profile, request account deletion, and manage notification preferences.